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Friday, April 18, 2008

Dismiss Ho-Ho and Invite Ha-Ha Into Your Workplace, Work Appropriate Humor Creates a Productive Work

Downsizing and restructuring of organizations continue to increase workplace stress. An atmosphere of uncertainty overshadows even a hint of job security. Employees work longer and harder than ever, due to staggering workloads caused by cut backs, and they still can't get all the work done. Job satisfaction is on the decline.

What's the remedy? Studies reveal that workers list fun as a top priority for job satisfaction, even above salary. Numerous studies show that increased productivity and employee retention are relative to the amount of laughter and fun in their workplace.

Yet, deteriorating work conditions continue to squash the potential to engage in fun at work, particularly if upper management suffers from "terminal seriousness." Workers wrestle with another barrier that hinders them from expressing humor at work - the risk of being misinterpreted.

• If you are having fun on the job, you might be accused of goofing off, wasting time and not being productive.

• Your professionalism could be questioned and you could lose the respect of others who think you do not take your job seriously.

• A third concern about using humor in the workplace is the potential to inadvertently offend co-workers, or bystanders.

Whether a work atmosphere is fun, or not, depends largely on the leadership. A pecking order exists within businesses. The attitudes and behaviors that leaders display set the tone for those who are under their direction to follow suit. When managers demonstrate their ability to see the humor and laugh instead of over-reacting to unexpected circumstances, it opens the door for employees to draw on their sense of humor to overcome the adversities they encounter. Instead of becoming paralyzed by fear when things are not going well, employees develop resiliency.

Employees respect managers who openly display their humanness, by exposing an error they once made and sharing the insights gained. Doing so establishes an atmosphere of trust and cultivates workers' willingness to be open with their supervisors. Employees develop the confidence to disclose their own oversights, disappointing information or challenges and ask for assistance. Openness grants everyone permission to learn and grow from another's experiences.

Nothing beats a fun work environment. Whether you are at the top of the work chain in your company or starting from the bottom, infiltrating a tense or dull workplace with humor requires commitment and patience. It is worth every effort. Start slow, but start now. And by all means, make it fun!

Five tips to safely unleash your sense of humor on the job:

• Clearly establish and maintain that you are serious about doing your job in a competent and timely manner.

• Choose the timing for using humor carefully, so you aren't creating inappropriate distractions.

• Observe co-workers to detect their individual humor personalities, and be sensitive toward them. What appears funny to you, may not tickle their funny bone.

• Start small and don't jump in trying to entertain and amuse. Play it safe and introduce your sense of humor gradually by surprising co-workers with something that makes them smile.

• Use self-effacing humor to relate to a challenge or disappointment that a co-worker is experiencing.

Lois McElravy, Lessons from Lois, works with individuals and organizations who want to learn how to effectively use humor, so they can handle the demands and pressures of work and home, maintain a flexible perspective, produce positive outcomes, and have more fun.

Learning to laugh and "hangin' on with humor" rescued Lois from the distress and despair surrounding her daily life, and initiated her recovery from a brain injury. Her universal message offers hope, motivates participants to be faithful to do the small things, and conquer their challenges one day at a time.